Kadence Research
CUSTOMER SATISFACTION RESEARCH
A Kadence (UK) Ltd site
Kadence News
LONDON - Business research agency Kadence is to launch a healthcare division in Asia, to be headed by its senior healthcare specialist Katherine Byrne.
Byrne, who will run the office out of Singapore, was recently made associate director at Kadence, which is a specialist in business research and analysis.
CUSTOMER SATISFACTION RESEARCH
Kadence delivers customer satisfaction research that combines "customer loyalty gap analysis" with elements of the Competitive Strength Inventory to determine:- Key drivers of customer loyalty
- Precise causes of customer attrition
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Actions that may be taken to improve customer retention
Our syndicated, multi-client, and proprietary customer satisfaction research programs cover a broad range of business-to-business industries including chemicals & plastics, printing & imaging, IT & telecommunications, pulp & paper, healthcare, automotive and more.
Founded in 1992, the agency works with some of the worlds largest brands, providing global coverage at a local level. Specialist researchers work with clients to deliver knowledge rather than just data. In addition, due to the company's unsurpassed experience in key business markets, Kadence is also the agency of choice for global management consultancies needing to conduct primary research.
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